not quite right?
I want you to love your tee. If it's not right, here's how to send it back.
14 days from the day your order is delivered.
Get in touch first so I know it's coming.
Items must be unworn, unwashed and returned with the original tags attached.
Please pack carefully to keep the tee in perfect condition.
Refunds are issued to your original payment method within 5 working days of me receiving the return.
Your bank may take an extra day or two to display it.
Return postage is the customer's responsibility unless the item is faulty or incorrect.
I recommend a tracked service — I can't refund items lost in transit.
If your item arrives faulty or you receive the wrong item, please email me within 7 days of delivery with a photo and your order number. I'll cover the return postage and send a replacement or full refund — whichever you prefer.
Items bought with a discount code (like SWEETHEART10) are eligible for return under the same policy. Sale items may be excluded from time to time — this will be noted clearly on the product page.
None of the above affects your statutory rights as a consumer in the UK under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.